Refund policy
Return & Refund Policy
Customer satisfaction is our priority.
Return Period
Returns may be requested within 30 days of receiving your order.
Eligible Returns
Returns are accepted when:
- The product arrives damaged.
- The item is defective.
- The incorrect item was delivered.
- The product significantly differs from its description.
Returned products should be unused and returned in their original packaging whenever possible.
Non-Returnable Items
Returns are generally not accepted for:
- Gift cards
- Personalized items
- Perishable products
- Opened personal care products
- Clearance or final sale items
Refund Process
Once your returned item has been inspected, we will notify you of the approval status.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping charges are generally non-refundable unless the return results from our error.